Terms of Use

3.1 Account creation

You may create an account and sign in to the Platform:

• using an email address and password; or
• using "Continue with Google", which redirects you to authentication services operated by Google LLC ("Google").

Regardless of the method chosen, you must be at least 18 years of age and accept these Terms of Use and our Privacy Policy when creating your account. For a first-time signup via Google, you must also select your profile (Athlete or Coach) and confirm your acceptance of the terms before accessing the Platform.

3.2 Google sign-in

By choosing Google, you authorize Mysportally to receive, through our authentication provider, the information strictly necessary to create or sign in to your account, including your email address and, where provided by Google, your name.

Mysportally does not receive your Google password. When Google provides it, we may store the URL of your Google profile photo in your Mysportally account to display your avatar; you may change or replace it at any time in your account settings on the Platform.

Your use of Google is also governed by Google's terms and privacy policy, available on Google's websites. Mysportally is not responsible for Google's services, outages, or policies.

3.3 Account linking

If an email address is already associated with a Mysportally account created with a password, signing in with Google may require you to confirm your identity by entering that account's password before linking Google to it. You must only link a Google account to a Mysportally account that you legitimately control.

3.4 Accuracy and security

You are responsible for the accuracy of the information associated with your account and for keeping your credentials confidential (password and access to your Google account). Activity carried out through your account is deemed to have been performed by you, except as otherwise required by law.

3.5 One account per person

Each natural person must maintain only one active account on the Platform unless Mysportally authorizes otherwise in writing. Creating multiple accounts, including through multiple email addresses or Google accounts, to circumvent these terms (including free-trial or Platform access rules) is prohibited and may result in suspension or closure of the affected accounts, in accordance with Section 6.3 of these terms.

3.6 Email communications

By using the Platform, you agree that Mysportally may contact you at the email address associated with your account for service-related communications, including account security and operation of the Platform.

Email alerts related to your activity on the Platform may be offered. Where configurable, you may manage them in My notifications. Mysportally may change the types of alerts offered over time; the settings available in your account prevail.

Commercial communications. Mysportally may send commercial emails (product news, tips, offers, and promotions) only with your prior consent. You may withdraw this consent at any time from your account settings. Withdrawal does not affect emails required for the service or separate configurable account alerts.

6.1 Coach–Athlete Transactions

Mysportally does not process any payments between Coaches and Athletes. Transactions are conducted outside the platform under the exclusive responsibility of the users.

6.2 Coach Subscription – Platform Access

Access to Coach-only features is paid (monthly or annual plan, as selected at checkout). Payment is processed by an external payment service provider (e.g. Stripe); Mysportally does not store your full card number or security code. The price, term, renewal and checkout disclosures form part of the contract.

• Free trial (if offered): when a free trial is offered for Platform access, it is limited to one time per natural person for the campaign or offer described at signup. It is not cumulative, transferable, or available again through a new account for the same person. After the trial, the subscription continues at the price shown at signup unless canceled per the payment provider’s process and these terms.
• Promotional codes (if any): Mysportally may offer promotional codes or offers for the subscription that provides access to the Platform. Their validity, duration, discount amount or percentage, redemption limits, eligible plans, and any other terms are those stated at the time of subscription or through the payment provider. Unless otherwise stated, a code is not combinable with other promotions, not transferable, and may not be used on a new account created to circumvent a usage limit. Once the promotion is applied in accordance with its terms, the subscription continues at the then-agreed rate and terms, subject to these Terms and the payment provider’s mechanisms.
• Monthly subscription: may be canceled at any time; cancellation takes effect at the end of the current billing period, subject to the payment provider’s mechanics.
• Annual subscription: constitutes a firm commitment for the full paid term; it may not be canceled early except where mandatory law requires.
• Refunds (Coach Platform subscription): no refund, in full or on a pro-rata basis, is granted for the annual plan. For the monthly plan, no refund is granted for the current billing period already started, except where mandatory law requires. Non-waivable rights under applicable law prevail over these terms.

6.3 Account integrity and trial use

Each natural person may benefit only once from the applicable free trial for the same campaign or offer, regardless of how many accounts are created.

If we reasonably believe there are duplicate accounts, false statements, or circumvention (including to obtain multiple free trials), Mysportally may, without prior notice when circumstances require: suspend or close the affected accounts; immediately cancel any free trial; refuse any new trial; revoke Platform access; and, to the extent permitted by law and under the billing terms accepted at payment, charge the applicable subscription price from the date the abuse is identified, without seeking retroactive billing for periods already displayed and used as free, except where mandatory law or a court order requires otherwise.

6.4 Platform and plan changes

Mysportally may evolve the Platform (features, interfaces, technical limits). New or changed features are not automatically included in a plan or subscription already in force unless stated otherwise at signup. Mysportally may offer them through another plan, paid option, or upgrade. For a material adverse change to subscribed Coaches, Mysportally will endeavour to notify affected users within a reasonable time.